About Us
In 2019, Jon was fascinated with laser engraving and decided to start a small hobby business from his garage. With a laser engraver and a passion for creating unique and personalized items, Jon began by creating custom pieces for his friends and family.
As Jon's hobby business grew, he decided to dedicate more time and effort to it, eventually making the leap to turn his passion into a small business. By 2020, he had launched his laser engraving company, offering a variety of personalized items, including drinkware, wedding gifts, and promotional products.
However, just a few months after starting, the COVID-19 pandemic hit, causing widespread economic turmoil and uncertainty.
Despite these struggles, Jon refused to give up on his dream. He adapted his business to the changing circumstances, offering delivery services to customers who were unable to visit his store, as well as expanding his product line to custom items to meet his customer's needs.
As the pandemic began to subside and businesses slowly began to reopen, Jon continued to work hard to grow his business. He worked on building his online presence, connecting with customers through social media and expanding his product line to include even more personalized items.
By 2023, Jon's laser engraving business had become a successful small business, with a loyal customer base and a reputation for high-quality, personalized items. Jon credits his success to his passion, dedication, and willingness to adapt to changing circumstances. He looks forward to continuing to grow his business in the years to come, and to sharing his passion for laser engraving with even more customers.
FAQs
- What is laser engraving?
Laser engraving is the process of using a laser beam to etch or engrave a design onto a material, such as wood, metal, glass, or plastic. The laser beam removes material from the surface, leaving behind a permanent and precise design.
- What materials can be laser engraved?
Laser engraving can be done on a wide range of materials, including metal, wood, glass, acrylic, leather, and more. The material must be able to withstand the heat and pressure of the laser, and must also be able to produce a contrast between the engraved area and the surrounding material.
- What are some common applications of laser engraving?
Laser engraving can be used for a variety of applications, including creating personalized gifts and awards, customizing promotional items and merchandise, engraving identification tags and signage, and adding custom designs to items like phone cases, jewelry, and more.
- What types of designs can be laser engraved?
Laser engraving can produce a wide range of designs, from simple text and logos to intricate and detailed patterns. The level of detail that can be achieved depends on the type of material being engraved and the power of the laser being used.
- What is the process of getting something laser engraved?
To get something laser engraved, you will typically need to provide the engraving company with the design you want engraved. This can be a logo, text, or image, and can be in a variety of formats. We will then use a computer program to create a digital rendering of the design and program the laser to etch it onto the material.
- How long does laser engraving take?
The amount of time it takes to laser engrave something depends on the size and complexity of the design, as well as the type of material being engraved. However, most laser engraving jobs can be completed within a few minutes to a few hours.
- What is the cost of laser engraving?
The cost of laser engraving depends on several factors, including the size and complexity of the design, the type of material being engraved, and the quantity of items being engraved. We offer volume discounts for larger orders.
- Is laser engraving permanent?
Yes, laser engraving is a permanent process, and the design will not fade, peel, or rub off over time.
Privacy Policy
Our privacy policy for laser engraved products is designed to protect the personal information of our customers. We collect information such as your name, address, email address, and phone number in order to process your order and provide you with a high level of customer service. We may also collect information about your product preferences and purchase history to help us better serve you in the future.
We will never sell or share your personal information with third parties without your consent, except as required by law. We take appropriate measures to ensure the security of your personal information, and we use secure payment processing systems to protect your financial information.
We may use cookies to collect non-personal information about your use of our website, such as your browser type and IP address. This information helps us to improve our website and provide a better user experience.
By using our website and purchasing our products, you consent to our privacy policy. If you have any questions or concerns about our privacy practices, please contact us. We are committed to protecting your privacy and providing you with the best possible customer experience.
Refund Policy
Shipping Policy
Our shipping policy for laser engraved products is as follows:
-
Processing Time: We strive to process orders as quickly as possible. Typically, orders will be processed within 1-3 business days. However, during peak seasons or high-volume periods, processing times may be longer. Customers will receive an email with their tracking information once their order has shipped.
-
Shipping Options: We offer several shipping options, including standard shipping, expedited shipping, and international shipping. Shipping rates and delivery times vary by location and shipping method selected.
-
Shipping Delays: We are not responsible for shipping delays caused by carrier issues, weather conditions, or other factors beyond our control. We will work with the carrier to resolve any issues and provide updated information to the customer.
-
Shipping Address: Customers are responsible for providing a correct and complete shipping address. We are not responsible for shipping errors or delays caused by incorrect or incomplete address information.
-
Shipping Costs: Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the package, and the shipping destination.
-
International Shipping: Customers are responsible for any customs fees, taxes, or other charges related to international shipping. We are not responsible for any delays or issues caused by customs inspections or regulations.
By placing an order for our laser engraved products, you agree to our shipping policy. If you have any questions or concerns about shipping, please contact us and we will be happy to assist you.
Terms of Service
Our terms of service for laser engraved products are as follows:
-
Product Design: Customers are responsible for the design of their custom laser engraved products. We are not responsible for any copyright or trademark infringement related to the design. By submitting a design, the customer confirms that they have the legal right to use the design.
-
Quality: We strive to provide the highest quality laser engraving for our products. However, due to the nature of laser engraving, there may be slight variations in the engraved design or color. These variations do not affect the overall quality of the product and are not considered defects.
-
Shipping: We make every effort to ensure that your order is shipped in a timely manner. However, we are not responsible for delays in shipping that are beyond our control, such as weather conditions or carrier delays.
-
Refunds and Returns: We offer refunds or exchanges only for defects in quality or craftsmanship. Customers must contact us within 14 days of receiving their order to report any defects. We reserve the right to request photos or other documentation to verify the defect. If a refund or exchange is approved, the customer is responsible for returning the product to us.
-
Customer Support: We strive to provide the best possible customer support. If you have any questions or concerns about our products or services, please contact us and we will be happy to assist you.
By purchasing our laser engraved products, you agree to these terms of service. We reserve the right to make changes to these terms at any time, and any changes will be reflected on our website.
Shipping Policy
Our shipping policy for laser engraved products is as follows:
-
Processing Time: We strive to process orders as quickly as possible. Typically, orders will be processed within 1-3 business days. However, during peak seasons or high-volume periods, processing times may be longer. Customers will receive an email with their tracking information once their order has shipped.
-
Shipping Options: We offer several shipping options, including standard shipping, expedited shipping, and international shipping. Shipping rates and delivery times vary by location and shipping method selected.
-
Shipping Delays: We are not responsible for shipping delays caused by carrier issues, weather conditions, or other factors beyond our control. We will work with the carrier to resolve any issues and provide updated information to the customer.
-
Shipping Address: Customers are responsible for providing a correct and complete shipping address. We are not responsible for shipping errors or delays caused by incorrect or incomplete address information.
-
Shipping Costs: Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the package, and the shipping destination.
-
International Shipping: Customers are responsible for any customs fees, taxes, or other charges related to international shipping. We are not responsible for any delays or issues caused by customs inspections or regulations.
By placing an order for our laser engraved products, you agree to our shipping policy. If you have any questions or concerns about shipping, please contact us and we will be happy to assist you.